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“How To Create A Stronger and more Profitable
Business”
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- It is an acknowledged fact that most customers are lost
to a business through perceived indifference by the supplier.
Whilst they may feel uncomfortable complaining face to face with
either you or your staff, rest assured they will happily tell
their friends and family of the poor service they have received.
- By listening to your customers and acting on their comments,
you can show them that you care about their needs. Create a
stronger, growing business through hot-feedback.com.
- Have you analysed the true price of acquiring a new customer
in promotion costs, time spent etc. Far better to keep those you
already have, whilst adding more as you seize the opportunity.
- If you lose just one customer who spends £50 per week
that represents over £2500 lost per year. Multiply this
by whatever number of customers you think you may have lost and
prepare to be staggered! Lose just one customer a week per year,
that represents £130,000 per annum lost turnover.
- The moral is that you simply cannot afford to lose a single
customer, however by converting their comments into positive action
you may gain others along the way for no additional expense.
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- Hot-feedback features a patented reply system which
reports direct to the nominated person(s) within your organisation.
It’s cost efficient too and helps you to identify your most
valuable staff whilst highlighting areas that need your attention.
- Hot-feedback is one of the best investments you can
make. You will receive the unbiased viewpoint of your customers
– direct to your nominated manager(s).
- Increasing your customers from four visits per year to six
visits per year = a 50% increase in business.
- Give your staff an opportunity to personally present you directly
with money saving ideas for your business .
Call today and talk to Jo on 01788 555022 for a personal consultation
on how you can start right now to grow your business. Alternatively
forward your details through our Contact page or sign up
now – what have you got to lose?
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